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rodrigo wrote a new post, Stress and anxiety. Where do they come from and how to combat them? 3 years ago
Stress and anxiety. Where do they come from and how to combat them?
Both professionally and personally, it is clear that stress and with it, anxiety, in modern times have become an endemic scourge that people […]
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rodrigo wrote a new post, What is a Long-Range Plan? How to create it 3 years, 7 months ago
Are you thinking about improving your business? be the best player un the market?
In the fight to get to market, the companies often forget key elements, for example, stabilize their mission and vision to […]
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rodrigo wrote a new post, How to help your customers: Customer Effort 3 years, 10 months ago
What do we understand by Customer Effort (CES)? It is about measuring how much it costs the client to resolve a management or doubt when he comes into contact with the company, giving an assessment to the […]
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pdcahome wrote a new post, What is quality? Lean Thinking 6 years, 10 months ago
Recently my company has been certified in ISO 9001, that Standard that says that a company is as ineffective in its processes, and it is wonderful in the news of internal communication, in some association of […]
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pdcahome wrote a new post, Blueprinting method: Analyze your services and optimize them 6 years, 10 months ago
Blueprinting is a methodology that is based on analyzing, visualizing and presenting a map of services. It serves to see the evolution of a process or the provision of services through a flow chart.
As a final […]
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pdcahome wrote a new post, How to implement a Map of the Value Chain or Value Stream Mapping in our organizations 6 years, 10 months ago
Today we will try to give a small guide to the development of Value Chain Mapping, Value Stream Mapping or VSM within our organizations. The philosophy of this technique is to analyze the process in detail to […]
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pdcahome wrote a new post, Asset management model 6 years, 10 months ago
All the companies are of the sector that is, count on commercial, productive, economic objectives, etc … according to the demand of the needs these are covered with internal or external resources. Having said […]
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pdcahome wrote a new post, Canvas: project management framework 6 years, 10 months ago
It emerges as a project management methodology, helping guide these and focusing on a creative design by creating a canvas project to work on. In this way Canvas allows us to draw as our project would be in a […]
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pdcahome wrote a new post, Digital transformation, what are our customers looking for? 6 years, 10 months ago
We are in an absolute spiral of new technologies, the world evolves to bring people away, to improve communications between people, videoconferences, chats of all kinds, search engines. We are talking about […]
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pdcahome wrote a new post, Methods for measuring customer satisfaction 8 years, 4 months ago
For Everyone knows that the customer is at the heart of the organization, product or service we provide revolves around him and the satisfaction that has this of our business, there are many indicators that help […] -
pdcahome wrote a new post, Emotional memory: Customer Experience 8 years, 4 months ago
Much is said about the customer experience in enterprise environments, but ¿really good management of this new power to improve the relationship with the client is seeking?, Companies do their work in the best of […] -
Jorge wrote a new post, What is IQNet? – What are the IQNet Certificates? 9 years, 7 months ago
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Jorge wrote a new post, PDCA Cycle (Plan, Do, Check, Act): The Deming cycle and the continuous improvement 9 years, 9 months ago
The PDCA cycle is the most used methodology to implement a continuous improvement system in a company or organization.In this article, we are going to explain you what it represents, how it works and what is […]
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Jorge wrote a new post, The best places to visit in Spain: A new website project 10 years ago
Today, we would like to introduce you a new website: bestplacesinspain.com.This site, “The best places in Spain” is a new project in which the PDCA Home equipment are working to create a place written in […]
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pdcahome wrote a new post, Kanban Methodology: How to reduce delays and create an efficient production system 10 years, 1 month ago
The word “Kanban” refers to the labels that are put in the products to identify them during the manufacturing processes and during its transportation; however Kanban metogology includes much more concepts that we […] -
pdcahome wrote a new post, Checklists: What is a checklist and how to use it? 10 years, 1 month ago
What is a checklist?
Checklists, Control Lists or Verification Lists are formats designed to perform repetitive activities, to verify a list of requirements or to collect data in an orderly and systematic manner. […] -
Jorge wrote a new post, 8D: Eight Steps to solve problems 10 years, 2 months ago
What is 8D? Eight Disciplines of Problem Solving
The 8 disciplines to solve problems is a tool methodology focused in give us eigth generic steps to identify and solve most of the relevant problems that can occur […] -
anna became a registered member 10 years, 2 months ago
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Jorge wrote a new post, Quality loss function (Taguchi): How to control the lack of quality in a product 10 years, 2 months ago
1. Introduction
The role of quality loss function, commonly called Taguchi loss function (by its creator Genichi Taguchi, in the second half of the twentieth century), is a calculation tool used in engineering […] -
Jorge wrote a new post, Kano Analysis: Product development thinking in the customer satisfaction 10 years, 2 months ago
The Japanese model developed by Noriaki Kano consists on study the features that we are going to add during to our product during its development. The poit is to think in obtain customer satisfaction without […] - Load More
