What is quality? Lean Thinking
Recently my company has been certified in ISO 9001, that Standard that says that a company is as ineffective in
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Quality
Blueprinting method: Analyze your services and optimize them
Blueprinting is a methodology that is based on analyzing, visualizing and presenting a map of services. It serves to see
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Asset management model
All the companies are of the sector that is, count on commercial, productive, economic objectives, etc … according to the
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Digital transformation, what are our customers looking for?
We are in an absolute spiral of new technologies, the world evolves to bring people away, to improve communications between
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What is IQNet? – What are the IQNet Certificates?
What is IQNet? IQNet is an international certification entity, formed by more than 30 of the most relevant certification entities
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PDCA Cycle (Plan, Do, Check, Act): The Deming cycle and the continuous improvement
The PDCA cycle is the most used methodology to implement a continuous improvement system in a company or organization. In
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Checklists: What is a checklist and how to use it?
What is a checklist? Checklists, Control Lists or Verification Lists are formats designed to perform repetitive activities, to verify a
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8D: Eight Steps to solve problems
What is 8D? Eight Disciplines of Problem Solving The 8 disciplines to solve problems is a tool methodology focused in
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Quality loss function (Taguchi): How to control the lack of quality in a product
The role of quality loss function, commonly called Taguchi loss function (by its creator Genichi Taguchi, in the second half
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Kano Analysis: Product development thinking in the customer satisfaction
The Japanese model developed by Noriaki Kano consists on study the features that we are going to add during to
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