Quality - PDCA Home (en)

Recently my company has been certified in ISO 9001, that Standard that says that a company is as ineffective in its processes, and it is wonderful in the news of internal communication, in some association of quality and hung on the wall, but the Reflection that I pose myself, is, what is quality? What do we mean by quality? Why […]

Blueprinting is a methodology that is based on analyzing, visualizing and presenting a map of services. It serves to see the evolution of a process or the provision of services through a flow chart. As a final result we will obtain a diagram where the activities of the process are chronologically represented on a horizontal axis. Depending on the proximity […]

All the companies are of the sector that is, count on commercial, productive, economic objectives, etc … according to the demand of the needs these are covered with internal or external resources. Having said this, and based on the logic of financial profitability, all companies are betting on subcontracting rather than on own resources, as well as on the purchase […]

We are in an absolute spiral of new technologies, the world evolves to bring people away, to improve communications between people, videoconferences, chats of all kinds, search engines. We are talking about Generation X, Generation Y and some Millenials (which sounds very futuristic) … in short, different people with different attitudes towards companies. These are the ones that have to […]

What is IQNet? IQNet is an international certification entity, formed by more than 30 of the most relevant certification entities of the most important countries. Some certification entities involved in IQNet are the following: AENOR (Spain), AFNOR (France), AIB (Belgium), ANCE, IMNC (Mexico), APCER (Portugal), CCC, CSIQ (Italy), CQC (China), CQS (Czech Republic), Cro Cert (Crocacia), DQS (Germany), DS (Denmark) […]

The PDCA cycle is the most used methodology to implement a continuous improvement system in a company or organization. In this article, we are going to explain to you what it represents, how it works and what is the relationship with the PDCA Cycle and some ISO standards, as ISO 9001 for Quality Management Systems, in which is mentioned as […]

What is a checklist? Checklists, Control Lists or Verification Lists are formats designed to perform repetitive activities, to verify a list of requirements or to collect data in an orderly and systematic manner. They are used to make systematic checks of activities or products ensuring that the worker or inspector does not forget anything important.   The main uses of […]

What is 8D? Eight Disciplines of Problem Solving The 8 disciplines to solve problems is a tool methodology focused in give us eigth generic steps to identify and solve most of the relevant problems that can occur more frequently in companies. 8D proposes eigth sequential steps that we should follow to solve successfully any problem. This method is also called Troubleshooting […]

The role of quality loss function, commonly called Taguchi loss function (by its creator Genichi Taguchi, in the second half of the twentieth century), is a calculation tool used in engineering and quality control. This tool is used to evaluate the “quality loss” on a project, product or service with respect to its optimal quality level. The main goal of […]

The Japanese model developed by Noriaki Kano consists on study the features that we are going to add during to our product during its development. The poit is to think in obtain customer satisfaction without adding features that do not add value. The Kano characteristics Kano proposes to classify the consumer preferences into several categories according to these aspects: – […]

  • Follow us!

    Follow PDCA Home

  • Archive

  • Users

  • Tweets