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Coaching

Coaching Occupational risk prevention

Stress and anxiety. Where do they come from and how to combat them?

September 13, 2020September 14, 2020 rodrigo

Stress and anxiety. Where do they come from and how to combat them? Both professionally and personally, it is clear

How to help your customers: Customer Effort

November 17, 2019November 17, 2019 rodrigo

What do we understand by Customer Effort (CES)? It is about measuring how much it costs the client to resolve

Business Management Coaching Customers Entrepreneurs Industrial organization Logistics Quality

Blueprinting method: Analyze your services and optimize them

November 26, 2016November 26, 2016 pdcahome

Blueprinting is a methodology that is based on analyzing, visualizing and presenting a map of services. It serves to see

Business Management Coaching Customers Quality Social responsibility

Digital transformation, what are our customers looking for?

November 9, 2016November 9, 2016 pdcahome

We are in an absolute spiral of new technologies, the world evolves to bring people away, to improve communications between

Business Management Coaching Customers Industrial organization

Methods for measuring customer satisfaction

June 4, 2015June 5, 2015 pdcahome

For Everyone knows that the customer is at the heart of the organization, product or service we provide revolves around

Coaching Customers Industrial organization

Emotional memory: Customer Experience

June 4, 2015June 4, 2015 pdcahome

Much is said about the customer experience in enterprise environments, but ¿really good management of this new power to improve

Coaching Industrial organization Quality

8D: Eight Steps to solve problems

August 2, 2013August 19, 2013 Jorge

What is 8D? Eight Disciplines of Problem Solving The 8 disciplines to solve problems is a tool methodology focused in

Coaching Ecomomics Entrepreneurs Social responsibility

The McKinsey 7S – Seven basic factors to improve the strategy of any organization

July 1, 2013 pdcahome

The McKinsey 7S is a model that identifies the seven basic factors which have to be present in any organization.

PDCA Home in Spanish

Cinco formas de expresar amor: Los cinco lenguajes del amor
Costo ambiental hídrico en la industria textil
Amor líquido: El individualismo y la superficialidad aplicado a las relaciones interpersonales
¿Cuándo emprender? Dar el paso.

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