Stress and anxiety. Where do they come from and how to combat them?
Stress and anxiety. Where do they come from and how to combat them? Both professionally and personally, it is clear
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News and Posts
What is a Long-Range Plan? How to create it
Are you thinking about improving your business? be the best player un the market? In the fight to get to market,
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How to help your customers: Customer Effort
What do we understand by Customer Effort (CES)? It is about measuring how much it costs the client to resolve
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What is quality? Lean Thinking
Recently my company has been certified in ISO 9001, that Standard that says that a company is as ineffective in
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Blueprinting method: Analyze your services and optimize them
Blueprinting is a methodology that is based on analyzing, visualizing and presenting a map of services. It serves to see
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How to implement a Map of the Value Chain or Value Stream Mapping in our organizations
Today we will try to give a small guide to the development of Value Chain Mapping, Value Stream Mapping or
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Asset management model
All the companies are of the sector that is, count on commercial, productive, economic objectives, etc … according to the
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Canvas: project management framework
It emerges as a project management methodology, helping guide these and focusing on a creative design by creating a canvas
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Digital transformation, what are our customers looking for?
We are in an absolute spiral of new technologies, the world evolves to bring people away, to improve communications between
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Methods for measuring customer satisfaction
For Everyone knows that the customer is at the heart of the organization, product or service we provide revolves around
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