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Quality

SERVQUAL model, quality analysis of services

July 14, 2013July 19, 2013 pdcahome

Servqual model developed by Zeithaml, Parasuraman & Berry in the 80s comes as a facilitator to measure, evaluate and manage

Downloads Industrial organization Quality

FMEA (Failure Mode Effects Analysis): How to analyze potential failures in a design

June 25, 2013August 19, 2013 Jorge

Failure Mode and Effects Analysis (FMEA or AMFE in Spanish) is one of the most common tools in Quality Engineering to

Industrial organization Quality

Control Chart: Charts for monitoring and adjusting industrial processes

June 21, 2013July 3, 2013 Jorge

The Control Charts are used to track the development of the production processes and identify failures and other anomalous circumstances.

Industrial organization Logistics Quality

POKA YOKE – A method to create a Safe Design

June 19, 2013June 20, 2013 pdcahome pokayoke, tools

What is Poka Yoke? Poka-Yoke is a methodology created in Japan which means “fool-proof”. Its purpose is to prevent or

Customers Downloads Industrial organization Quality

Quality Function Deployment (QFD): What is QFD and how to use it

June 12, 2013August 19, 2013 pdcahome

The Quality Function Deployment, also called The House of Quality, is a methodology used in design and quality engineering to

Quality Videos and presentations

What is ISO9001?

June 11, 2013 pdcahome

What is ISO9001? Here you have a video with the basics of this standard. Enjoy it!

Business Management Environment Occupational risk prevention Quality

How to create your company policy – Definitions, requirements and types of policies

June 10, 2013June 20, 2013 pdcahome

Having defined an appropriate policy is essential for the correct operation of the organizations. Furthermore, it is a required document to

PDCA Home in Spanish

Cinco formas de expresar amor: Los cinco lenguajes del amor
Costo ambiental hídrico en la industria textil
Amor líquido: El individualismo y la superficialidad aplicado a las relaciones interpersonales
¿Cuándo emprender? Dar el paso.

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